Intensive Recovery Support

Supporting recovery with personalised, 24/7 care for individuals transitioning toward independence.

The Intensive Recovery Support Service offers creative, flexible, recovery-based support for people who need more than traditional housing-related support or floating support can offer.

It is designed to give individuals experiencing mental health challenges a safe and supportive environment, helping them to plan and take the next steps toward independent living, whether they’re transitioning out of hospital, moving from supported accommodation or already living in the community.

Who we support

We provide tailored support for people: transitioning from hospital or rehabilitation services, struggling to maintain independence in the community. We focus on what matters most to each person, ensuring they define their own goals and outcomes.

How we help

Setting up and maintaining a tenancy	Developing domestic and life skills	Advocacy and professional liaison	Managing finances and benefit claims
Emotional support and mental health advice	Signposting to other relevant services	Ensuring safety and personal security	Healthy lifestyles and personal care support
Exploring spiritual and faith-based needs	Building supportive relationships	Employment coaching and preparation	Medication support and monitoring

Why choose our service

Our Intensive Recovery Support Service offers a consistent, 24/7 overview of client needs, ensuring timely and responsive care. We provide coordinated, person-centred support tailored to each individual’s recovery journey. By helping to enable early hospital discharge and prevent unnecessary admissions, the service plays a vital role in easing transitions back into the community.

Resident initially presented with anxiety, low self-esteem and autism. Intervention included an initial period in a crisis bed, followed by therapeutic activities to improve coping skills, self-esteem, anger management, and confidence and resilience building.

“Being here has helped me better understand my mental health and build my confidence. I’m leaving stronger and more positive about my future. The staff supported me in ways that helped me believe in myself and realise I’m capable of things I never thought possible.”
Male age 39, resident for 12 months

Resident initially presented with medication non-compliance, self-injury, and diagnoses of AuDHD, anxiety and depression. Intervention included emotional regulation, therapeutic activities, planning routine and structure and medication administration.

“Thank you for supporting me. In other places, I didn’t feel heard. That made me feel scared and alone. Here, it’s different. The staff check on me every day, they listen and they genuinely care. I appreciate that they knock on my door each day to ask how I’m doing, let me know about group activities and offer help with anything I need.”
Male age 21, resident for 2 weeks

Resident initially presented with anxiety, self-harm and autism. Intervention included therapeutic activities, emotional support and medication support to build independence.

“Staff supported me in managing my urges and reducing my anxiety. I’ve gained a better understanding of my autism and learned new ways to manage my wellbeing within the community. I feel confident and happy living independently, and I’ll always be grateful for this opportunity. Staff have helped me see myself for who I truly am. Before, I didn’t believe in myself, but now, I have the confidence and coping skills to know that I can achieve anything, as long as I believe in myself.”
Female age 24, resident for 12+ months

Make a referral

We welcome referrals from professionals. Please click the buttons below to read our FAQs, learn about our referral pathway and complete a referral form for your patient or client.

Referral form

FAQ for referrers

Referral pathway diagram

Header image by AllGo on Unsplash