Community Support Service

Supporting adults to live well in their community

Part of Wellbeing for Coventry, the Community Support Service offers personalised support for adults struggling with their mental health. Our support workers can help individuals live well, manage their tenancy, support their own mental health, improve their social networks and live independently in the community.

Individuals can access support in-person within their home or a community setting. Sessions can also be delivered via telephone, video chat or themed groups depending on their preference. To ensure we are supporting individuals to meet their goals, we use the ‘Recovery Star’ model of support planning. This encourages individuals to plan their own support, identify areas they would benefit from and set achievable goals.

Our support workers and volunteer befrienders will empower individuals to enjoy a good quality of life, covering areas including mental health, social networks, responsibilities, living skills, self-care, work, relationships, addictive behaviour and trust and hope.

The Community Support Service is delivered in three tiers

Tier one: community integration and engagement

Volunteers and peer mentors offer personalised, one-to-one support to individuals for six to twelve weeks, helping them to reduce social isolation and increase community integration. This could include accessing established community groups, attending peer-led sessions within Wellbeing for Coventry and accessing employment advice.

Tier two: independent living support

Experienced practitioners deliver one-to-one support to promote health, independence and resilience. Practitioners will work with the individual to develop a wellbeing support plan which could include:

  • Learning new skills or re-learning old skills associated with daily living, such as personal care, budgeting and financial management, and safety and stability
  • Encouraging participation in community groups to reduce isolation
  • Supporting mental health with guidance and coping strategies

Tier three: enhanced support

Short-term support is delivered by practitioners who specialise in specific areas, such as autism, learning difficulties and older adults. Individuals are supported to gain safety and stability within the community in order to prevent admission into acute services.

Referral eligibility

Individuals with mental health needs who may be feeling isolated, struggling to integrate into the community, have had periods of hospitalisation and/or have ongoing mental health needs requiring support can be referred to this service by professionals.

Please complete the referral form and risk assessment below.

For more information, call (024) 7652 0681 or email css@cwmind.org.uk 

Wellbeing for Coventry is commissioned by Coventry City Council and run by Coventry and Warwickshire Mind in partnership with the Sahil Project and the Tamarind Centre.