Berry Mews Team Leader

Mission statement

Together with people who have experienced mental health challenges, we provide quality services and support that reduce stigma and promote positive mental health and wellbeing.

Why join us?

Are you passionate about making a difference to the lives of people who experience mental health challenges?

Would you like to be a part of a reputable, inclusive and enabling organisation?

Our vision is of a society that promotes good mental health for all and that values, as equals, people who experience mental health challenges.

Come join our dynamic and motivated team supporting individuals in Coventry!

We look forward to receiving your application

About the service

Berry Mews is our new 24 hour residential unit which has been designed for adults on their mental health recovery journey, offering safe, supported accommodation where residents can rebuild confidence, stability and independence.

About the role

The post holder is responsible for overseeing a team of support workers who provide daily assistance to clients within our Berry Mews service.

They manage the support team to ensure the delivery of high-quality, person-centred care, empowering individuals with mental health needs to live more independently. They provide leadership that fosters a positive, respectful and inclusive environment and offer guidance, training and performance management to the support team while ensuring the smooth and efficient operation of the service.

The post holder will lead in delivery of high-quality, person-centred support to clients. The post holder is the main point of contact for clients regarding health and safety or repair-related matters. Encouraging feedback from clients on the services provided.

Key responsibilities

• Lead, supervise and motivate a team of support workers to deliver person-centred care and support to clients.
• To work within agreed risk management guidelines and to assist service users in reducing risks to themselves or others. To promptly report all concerns regarding risks to the Manager / or on-call Manager.
• To ensure that clients who are facing particular crisis/stress are offered appropriate additional support and to ensure that staff are supported in dealing with the most complex cases.
• Manage rotas and staffing levels, ensuring there is adequate cover and that the service runs smoothly at all times.
• Develop and implement a maintenance schedule to reduce the risk of property issues and ensure optimal living conditions for clients.
• Prepare reports on the performance of the service, identifying areas for improvement and ensuring compliance with funding and regulatory requirements.
•  Maintain up-to-date knowledge of housing and health and safety legislation to ensure compliance.
• Build and maintain strong working relationships with local mental health services, external agencies and other partners to ensure seamless support for clients.
• To provide periodic “on call” provision in rotation with other designated staff.

Essential requirements

• Experience of working in the mental health care sector.
• Experience of supporting delivery to people with additional needs (e.g. learning difficulties, dual diagnosis).
• Excellent leadership, communication, and interpersonal skills.
• A compassionate and empathetic approach to working with individuals with mental health challenges.
• Ability to motivate and inspire a team while managing and resolving conflicts effectively.
• Understanding of key issues within mental health.
• Evidence of continuing professional development.
• Flexible work ethic, the role requires additional out of hours on call responsibilities.

What we can offer you

The following are just some of the benefits that Coventry, Warwickshire and Worcestershire Mind offer its employees:

• Working culture – based on core values of trust, honesty, inclusivity, enabling, effective and an unapologetic drive for excellence.
• Annual leave – 25 days plus bank holidays plus an extra day for every two completed holiday years.
• Wellbeing day – 1 day, per holiday year, to be used to take care of your own mental health and wellbeing.
• Life insurance policy – Coventry, Warwickshire and Worcestershire Mind are covered by a Life Insurance policy. The death in service payment is 2 x gross annual salary (tax free).
• Employee development – Active encouragement not only to assist performance in the current role but also for the benefit of personal development via various means. Access to Coventry, Warwickshire and Worcestershire Mind CPD training and opportunities to access external CPD training.
• Flexible working – A range of options available for all employee’s dependant on role and responsibilities.
• Pension – Minimum 5% employee and 3% employer contribution, with an ethical investment policy option.
• Sick pay – On completion of a 6-month probationary period, Coventry, Warwickshire and Worcestershire Mind employees will be eligible to a period of paid sick leave.

Mandatory questions

If you are submitting a CV, you MUST include answers to the following questions (these can also be found on our application form):

• Do you have any unspent convictions or conditional cautions?
  If yes please give details of date(s) of offence(s), nature of offence(s) and sentence(s) passed.
• Are there any restrictions regarding your employment in the UK, e.g., do you require a work permit? If yes, please provide details. (Please note, we cannot offer work sponsorship)
• Are you the partner or relative of anyone currently connected with Coventry, Warwickshire and Worcestershire Mind (either as a volunteer, service user or employee)? If yes, please confirm their name and project, if known.
• Do you hold a UK driving license?

  You will be required to have appropriate business insurance on your vehicle to enable you to travel across Coventry, Warwickshire and Worcestershire as part of the requirements of this role

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Closing date: Monday 28th September 2026

Interview date: TBC

Ref: LMI BMTL 28.9

For an application form and full job description, please use the links below:

Only successful applicants will be notified. We reserve the right to close the application window early and without notice should a suitable number of applications be received.

Coventry, Warwickshire and Worcestershire Mind values diversity and difference. We welcome applicants from all sections of the community, particularly under-represented groups and people with lived experience of mental health issues.

Coventry, Warwickshire and Worcestershire Mind is a leading mental health service provider and an equal opportunities employer.